Go to the Send page of the App. Click on select card, select “add a new card” ‘then input and save your new card information.
In order to make sure you’re the right owner of the card, a small amount (less than CAD 1) will be charged against your card by DirectSend. Log into your online banking account to see this charge. Enter the amount in the input
field on the app to complete adding your card.
In case all the card detail is correct and the app still continues to give an error message, contact your bank and ask them to allow transactions from DirectSend.
For security reasons, you cannot delete a saved debit card from the App.